Carpet Cleaning
No matter how careful you are, your rug will become soiled. We recommend cleaning your carpet every 3-5 years in a highly trafficked room and every 5-7 years in less used spaces. Our cleaning facility cleans both handmade and machine-made rugs. Rugs can be dropped off at both retail stores and the plant by appointment. Because of the care needed to clean a fine carpet we advise against in-home cleaning. For tips on how to handle spills and other incidental cleaning needs, please see our cleaning information page.
Restoration
We offer complete repair and restoration services from our two full-time experts. If you are in need of our restoration services, please contact either the Seattle or Bellevue stores for information. Of course, we will provide a written estimate prior to commencing work.
In-Home Evaluation
No matter how much you love it in our showroom, it is often reassuring to see how a rug looks in your home. That’s why we’re happy to let you evaluate any rug in the setting that matters, your home. Please consult with one of our staff for more information on this service.